At Blusmoon, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
✅ Return Window
Customers can request a return within 3 days of receiving the product.
📦 How Returns Work
In most cases, Blusmoon will arrange a courier pickup from your address.
In some locations, customers may be requested to send the product back via parcel/courier.
📥 Product Condition
Returned items must be:
Unused and unworn
In original packaging
With tags intact (if applicable)
💰 Refund Process
Once we receive and inspect the returned product,
We will refund the full amount to your original payment method within 5–7 working days.
⚠️ Non-Returnable Items
(If applicable, you can edit/remove this)
Items damaged by misuse
Products returned after 3 days
📞 Need Help?
Contact us anytime
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